We, [●] (“[●]”), established in Turkey, as the data controller, kindly notify you that your personal data, which you have shared, shall be recorded, stored, retained, reformed,
- in accordance with the law and rules of bona fides,
- by protecting their accuracy and their most up-to-date version when required,
- for the specific, explicit, and legitimate purposes,
- in a manner being relevant with, limited to, and proportionate to the purposes for which these are processed,
as specified herein, and that your personal data shall be shared with institutions, which are legally authorized to request such personal data, and that your personal data shall be transmitted, transferred to third persons in the country, shall be classified under the conditions stipulated by the PPDL and shall be processed in other manners stated under the PPDL.
REGARDING THE DATA OF REAL PERSON CLIENT – REAL PERSON REPRESENTATIVE OF THE LEGAL ENTITY CLIENT
The personal data of the real person client or the real person representative of the legal entity client that might be subject to the processing by us is as follows:
|
Identity Data |
Name, surname, TR Identity Number |
|
Contact Data |
Telephone number, e-mail, address information, username |
|
Financial Data |
Bank account information, credit card information, tax number, tax office, current account information |
|
Customer Transaction Information |
Order Information, Purchased Product Information, Records of Correspondences in Writing |
PROCESSING PURPOSE OF YOUR PERSONAL DATA
Your personal data may be processed by [●] for the following purposes and legal grounds.
Your personal data shall be retained for a period of time specified in the related legislation or required for the purpose for which it is processed.
Within the scope of Article 5/2(c) of the PPDL, the processing of personal data belonging to the parties of an agreement is necessary provided that it is related to the fulfillment of that agreement, and in particular it is processed for the purpose of;
- To complete the membership process of the customers on the website,
- Fulfillment of the product and/or service you receive from [●] (receiving the product price via credit card or mail order form, etc., issuing invoices/receipts, sending by courier, performing activities such as after-sales repair, etc.),
- Establishment or performance of a sales contract due to your purchase of [●]'s products and services
- Notification of changes and innovations in membership and/or return conditions
- Receiving support service in program updates or program failures
- Contacting the customer
- Sending the invoice (E-invoice, E-archive, paper invoice) to the taxpayer,
Within the scope of Article 5/2(e) of the PPDL, data processing is necessary for the establishment, exercise or protection of any right, and in particular it is processed for the purpose of;
- Follow-up and execution of legal affairs
- Storage of personal data during the general statute of limitations in order to constitute evidence in possible future disputes
Within the scope of Article 5/2(f) of the PPDL, the processing of personal data is mandatory for the legitimate interests of the data controller, provided that such processing does not violate the fundamental rights and freedoms of the person concerned, and in particular, it is processed for the purpose of;
- Managing the budget and reporting,
- Controlling the management and obligations of the Company, following up on agreements, checking invoice amounts, and confirming as to whether the payments are made on time,
- Following up with visitors,
- Ensuring visitor and employee safety
- Sharing the identity and contact information of visitors upon their own consent.
- Sharing the identity and contact information of the visitors with their own consent
- Evaluating and solving customer requests and complaints
- Maintaining good customer relations
- Event management within the framework of the brand
- Carrying out the necessary work by our business units and executing the relevant business processes in order to benefit the relevant persons from the products and services offered by [●], including the sales and marketing activities of our products and services.
- To carry out the necessary work by our relevant business units for the realization of the commercial activities carried out by [●] and to carry out the related business processes
- Determination and implementation of commercial and business strategies
- Execution of information security processes
Your personal data shall be retained for the maximum period of time specified in the related legislation or required for the purpose for which it is processed and for the term of statutory limitation under any circumstances.
METHOD AND LEGAL GROUNDS FOR COLLECTING YOUR PERSONAL DATA
Some personal data is processed among your contact data (telephone number, e-mail address, address information) and your identity data (name-surname, date of birth) as a result of you being a member of our website, purchasing products through the website and applications, canceling products that you have purchased.
In case you become a member of our website: Your personal data is collected electronically when you fill in the membership form, while the required documents with you such as invoices, agreement are prepared within the scope of [●]’s sales and marketing activities or the provision of the products/services to you in case you give approval on our social media accounts operated in the name of [●] on the internet and various social environments, through communication methods including e-mail and SMS or while we are fulfilling our activities for the aim of customer satisfaction and advertisement and marketing, while you share your requests-complaints and suggestions with us, orally, in writing or electronically;
In case you are our member who gives order through our website: Your personal data is collected by electronic manners through the information that you filled in when you select a product and realize the sale transaction during your visit to our website, while the required documents with you such as invoice, agreement are prepared within the scope of [●]’s sales and marketing activities or the provision of the products/services to you in case you give approval on our social media accounts operated in the name of [●] on the internet and various social environments, through communication methods including e-mail and SMS or while we are fulfilling our activities for the purpose of customer satisfaction and advertisement and marketing, while you share your request-complaints and suggestions with us, orally, in writing or electronically;
Your Rights Regarding Your Personal Data
You have the following rights regarding your personal data that can be requested from [●] as per Article 11 of the Protection of Personal Data Law numbered 6698:
- To learn as to whether your personal data is processed by [●], if it is processed, to request information regarding such process,
- To learn the purpose of processing your personal data and as to whether your personal data is used in accordance with its purpose,
- To learn as to whether your personal data is transferred in or outside the country and as to whom it has been transferred.
Furthermore, you may request from [●] to rectify your inaccurate and incomplete personal data and to notify the recipients to which your personal data has been or might have been transferred of such rectification operations. You may request the destruction (erasure, destruction or anonymization) of your personal data from [●] within the framework of conditions stipulated under Article 7 of the PPDL. In addition to this, you may request to notify third persons to whom your personal data has been or might have been transferred of your destruction request. However, your destruction request and as to which method is appropriate to be used shall be evaluated by us according to the conditions of the concrete event. In this context, you can request information from us at any time as to why we have chosen such a destruction method.
- You may object to the results of your personal data analysis that has been formed by using an exclusive automated system in case such results are against your interest.
- In case you are harmed due to the illegal processing of your personal data, you may request compensation for such damage.
- According to Article 11 of the PPDL, you, as the personal data owner, may convey your request regarding the implementation of the PPDL and all kinds of your information requests regarding the processing of your personal data via sending an e-mail signed through a secure electronic signature or mobile signature belongs to you to [●] e-mail address or sending a letter in writing (either through a notary public or registered letter with return receipt) to the address at [●].
- Furthermore, in case there is an electronic mail address of yours notified to us previously by you and registered to our system, you may also notify us of your request via such electronic mail address. As per Article 5 of the Communiqué on Application Procedures and Principles to Data Controller, it is obligatory that your name, surname, and your signature in case your application procedure is in writing, and your T.C. Identity Number in case you are a citizen of the Republic of Turkey, your passport number in case you are a foreigner and your identity number, if there is any, residence address or work address for notifications, your electronic mail address for notifications, your electronic mail address, telephone, fax number for notifications, if there is any, and the subject of your request must be stated in the application.
- Your applications, which will be made within such framework, shall be concluded free of charge, as soon as possible and at the latest within 30 days. However, in case the operation requires an additional cost, the fee stated in the tariff determined by the PPDL Board might be charged.